Privacy policy

GENERAL

House of Daang (“Company”) operates and provides a website – houseofdaang.com (“Website”) – accessible across devices including computers and mobile phones.

The terms “we,” “us,” and “our” refer to House of Daang, and “you,” “your” refer to the user, whether a guest visitor or a registered customer of the Website.

We respect your privacy and are committed to protecting it through our compliance with this Privacy Policy. This policy outlines how House of Daang collects, uses, stores, and discloses information obtained from you when you interact with our Website, products, or services.

By accessing or using our Website, you consent to the practices described in this Privacy Policy. If you do not agree with our policies and practices, we recommend you discontinue use of the Website.

House of Daang is registered in India. If you have any questions about this Privacy Policy, you may contact us at info@houseofdaang.com.

INFORMATION WE COLLECT

When you access our Website, we may collect:

Personal Information such as your name, email, phone number, billing/shipping address, and other information voluntarily submitted during checkout or account creation.
Technical Information such as IP address, browser type, operating system, referral URL, pages viewed, and time spent on the Website.
Measurement Data: If you opt for customized clothing, we collect and store your garment or body measurements securely and may share them with our in-house or partner tailors for order fulfillment.

Cookies & Tracking Data to enhance your shopping experience. This includes preferences, product views, and shopping cart data.

USE OF INFORMATION

We use your data to:

Process and fulfill orders.
Personalize your shopping experience.
Respond to customer service inquiries.
Communicate order status, promotions, or marketing messages.
Analyze site performance and improve services.
Prevent fraudulent transactions or misuse of the site.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in our communications.

PAYMENT GATEWAY

All transactions are securely processed through third-party payment gateways such as Razor pay, Paytm, or UPI. We do not store or access your financial information like credit/debit card numbers or CVV. Please review their privacy policies separately.

DATA SHARING

We may share your information with:

Logistics providers for order delivery.
Tailoring partners for made-to-measure garments.
Email or hosting service providers for communication and infrastructure.
Legal authorities when required to comply with laws or regulations.

We do not sell or rent your personal information to third parties for marketing purposes.

SECURITY OF DATA

We implement appropriate technical and organizational measures to safeguard your personal data. However, transmission over the internet is not entirely secure. By using our Website, you acknowledge the associated risks.

YOUR RIGHTS

You may:

Access, correct, or update your personal information.
Withdraw consent by emailing info@houseofdaang.com.
Request account deactivation or data deletion. (Please note: this may impact service availability.)

We retain your data as long as required to fulfill orders, comply with legal obligations, or resolve disputes.

CHILDREN'S PRIVACY

Our Website is intended for users aged 18 and above. We do not knowingly collect information from minors. If you believe a child has provided us personal information, please contact us to have it removed.

COOKIES

We use cookies to enhance functionality and user experience. By using our site, you agree to our use of cookies. You may disable them via browser settings, but certain features may not function properly.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Revisions will be posted on this page with the updated date. Continued use of the Website implies acceptance of the updated terms.

JURISDICTION & DISPUTE RESOLUTION

This Privacy Policy shall be governed by the laws of India. Disputes shall be subject to arbitration in Mumbai, Maharashtra, in accordance with the Arbitration and Conciliation Act, 1996. Courts in Mumbai shall have exclusive jurisdiction.

CONTACT US

For questions or concerns regarding this policy, email us at:

info@houseofdaang.com